Tuesday

Decision-Making


It is important that teams agree how decisions will be reached and capture this within the team charter.

For a high performance team this will generally be a collaborative approach to the decision-making process. If everyone is involved in the discussion to reach a decision, when that decision is ultimately reached the commitment by all will be far greater.

The formal leader should keep the discussion focused on the issue and frequently summarise points of view and then articulate the final decision, seeking everyone’s agreement to pursue that course of action. Once agreed all team members should fully embrace and commit to its delivery.

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